iSchool professor Dr. Muhammad Abdul-Mageed recently spoke to UBC News about deep learning – how computers can detect emotion social media using computer programs.
Emotion is key to communication and decision-making. With people using computers for everything from shopping to health-care decisions, it is becoming increasingly important to have computers that can detect emotions. For example, in classes where students use computers to learn, emotion-detection software— which we call emotional “chatbots”— can help students stay motivated by sending messages like, “I know that is a frustrating problem. Let’s try addressing it from a different angle,” or “Excellent! You’re right to be proud having solved that.” This can increase engagement and reduce student frustration and dropout.
Read the full profile, “How computers can detect emotion on social media” on the UBC News website.
